‘Scampaign’ kicks off with doorstep sales advice



UNSCRUPULOUS doorstep sellers are under the spotlight this month as Trading Standards begins its six month long‘Scampaign’.

Doorstep sales are an increasingly common way for scammers to prey on vulnerable people and Trading Standards are determined to raise awareness through their 2012 campaign.


The county-wide crackdown on rogue traders and cold callers was launched earlier this month to examine the huge range of scams that Suffolk people are continually exposed to.


Each month will focus on a different issue, including telephone sales, E- crime and ticketing scams.


Along with trained and experienced Trading Standards officers, a new cohort of ‘Consumer Champions’will be offering invaluable advice and guidance to help protect vulnerable members of the community.


This month, Consumer Champion Rhoda Staley is offering advice and guidance on doorstep sales:


  • Don’t be scared to say ‘no’ to a doorstep caller - there is no problem with being over cautious
  • Never agree to work on your home on the spot, seek advice before agreeing to anything.
  • Remember that doorstep callers can come in all shapes and sizes - they can men, women, pairs and have children with them
  • Don’t be taken in by illegal pressure selling tactics, such as refusing to leave, repeatedly calling or claiming they’ll lose their job if you don’t agree to the work
  • Check on your elderly and vulnerable relatives and neighbours regularly if you suspect doorstep callers are operating in your area

Rhoda has been a Consumer Champion for over a year now. She said; “I feel so strongly about playing my part during the Scampaign as I had my own personal experience with a doorstep caller. As a result of getting drawn into the scam, I had a traumatic time going through the court to get some of my money back. I would hate this to happen to others, so I’m doing what I can to help.


“It is so important that we do all we can to educate and empower Suffolk people to identify the early warning signs and feel they have the confidence to say‘no’ to deceitful doorstep sellers.”


Next month, Trading Standards and their Consumer Champions will focus on ticketing scams. Consumers are often caught out buying tickets for gigs that haven’t gone on sale yet, or have been sold out for weeks. The tickets either turn out to be fake or do not arrive at all. Calls to the company often go unanswered or divert to a different number and consumers are left out of pocket and disappointed.


Sign up for the latest Trading Standards’ updates on Twitter atwww.twitter.com/SuffolkTSand on Facebook at www.faceb

Photographs relating to this story can be found via the following link: http://www.flickr.com/photos/suffolkcountycouncil/sets/72157629721666992/





By Becky Whiting on May 16th, 2012